To serve different types of business outsourcing requirements in different sectors we at Bountylab have developed an implementation model that ensures our clients a seamless shift from in-house operations to their new outsourced service applications.
Key areas of expertise are;
- Inbound Services:
- Catalog Orders
- Customer Service
- Help Desk
- Order Processing
- Inquiry Handling
- Trade Show Registration
- Seminar Registration
- Direct Mail Response
- Website Response
- Outbound Services:
- Appointment Scheduling
- Market Intelligence
- Surveys / Market Research
- Lead Generation
- Up Sell/Cross Sell Campaigns
- Product Promotion
- Back Office Outsourcing:
- Data Entry Services
- Online Data Entry
- Offline Data Entry
- General Accounting & Payroll
- Order Management
- Data Entry Services
- Transaction Processing:
- Mortgage
- E-mail processing
- Claims processing
- Medical Billing
- Application Capture
- Back Office Support:
- Ticket Support
- Live Chat Support
- E-mail Support
